While obviously it is a much improved seat versus Econ, the layout, and setup is horrendous for a business class charging thousands.
On the way back from HKG, I paid up and got the Business Class (can't remember the seat#, it was window). Lastly, while the new entertainment units are nicer than before but since you have so little room the screen is almost in your face if the seat reclines making it hard to watch. Forget about bringing 2 bags or jacket with you expecting it to fit overhead, meaning you need to keep those in your tiny seat further making it less comfortable. Carryon bins were full half way through the boarding and it was chaos trying to fit your stuff. In addition, due to cramming so many seats into the Econ, there's less lavatories (long line-ups), no duty free onboard (no room), not enough room for carryon, and very poor service with long waits for food. There simply is no room for your legs, arms or shoulder, you can only compare the experience to charter cheapo airlines.
I was in Economy class in 23K on the way down, and then I upgraded to Business Class on the way back, so have experienced both.Įconomy high density class is absolutely horrific, specially if you are over 5'10 or so, or weigh more than 170.
This is by far the WORST Air Canada long-haul plane I've ever experienced.
